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Summary

The aviation industry has arguably been the most negatively impacted by the pandemic and has forced sudden changes on the organizations’ business models, cyber security operations, and more. United Airlines’ VP and CISO Deneen DeFiore talks about how the aviation organizations have adapted, key measurements for effectiveness, and the secret to maintaining a strong security mindset in these uncertain times.

“With the pandemic we had to, like everyone else, respond to the whole remote work, increase capacity, harden our endpoints, and do all those types of things. But, also, from a business perspective, we had to change our business model and cyber security operations.”
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Deneen DeFiore

Deneen DeFiore is vice president and chief information security officer for United Airlines.

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